The Non Emergency Medical Transportation Accreditation Commission (NEMTAC) Proudly Launches New Website

We are pleased to announce the launch of our brand-new website and we’re excited to introduce you to our new look.

SCOTTSDALE, Ariz. – July 23, 2018 – PRLog — After months of hard work, we are delighted to officially announce the launch of our newly redesigned website at www.nemtac.org. We hope you find the new website fresh and modern; we worked hard to make sure it contains valuable information related to the non-emergency medical transportation (NEMT) industry.

Our goal with this new website is to provide our visitors an easier way to learn about NEMTAC and our important mission within the NEMT industry. We have designed it with you in mind, streamlining menus, simplifying navigation, building a responsive layout for all platforms and providing more resources and information on our accreditation and educational services.

We will continue to expand our resources to deliver the most updated and relevant information for the NEMT industry. Additionally, we will be constantly updating our content with helpful information, articles, blogs, educational content, NEMTAC announcements and accreditation success stories.

We encourage everyone to visit and explore the site. If you have any questions or feedback you would like to share with our team, please do so by filling out the form on our Contact us page. We look forward to staying connected.

About NEMTAC – The Non Emergency Medical Transportation Accreditation Commission (NEMTAC) was established as a nonprofit organization to enhance and promote the quality of care in America’s medical transportation system. NEMTAC standards represent industry best practices designed to ensure consistently high-quality customer care, safe vehicle operations and ethical business practices. In addition to accreditation, NEMTAC provides advanced education and training certificate programs to individuals seeking a career in the medical transportation industry.  For more information visit www.nemtac.org.

About the Non-Emergency Medical Transportation (NEMT) Industry – The NEMT industry provides a critical non-ambulance transportation link between patients and their medical care needs, including appointments with physicians and other services, such as dialysis, diagnostic tests or wound care. 17,000+ companies in the NEMT industry provide millions of transports annually for patients, typically for pre-scheduled services.  However, its estimated that missed care appointments due to a lack of transportation cost the U.S. healthcare system billions of dollars per year. The medical transportation industry is rapidly expanding to meet this need.

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Michael Shabkie
***@nemtac.org

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Non Emergency Medical Transportation Accreditation Commission (NEMTAC) Gains Coveted Designation by the American National Standards Institute (ANSI)

SCOTTSDALE, Ariz. – July 16th, 2018 – The Non Emergency Medical Transportation Accreditation Commission (NEMTAC) today announced that it has been approved by the Executive Standards Council (ExSC) of the American National Standards Institute (ANSI) as an Accredited Standard Developer (ASD).

Founded in 1918, ANSI is a private, non-profit organization that coordinates, facilitates, and promotes the development of voluntary consensus standards that are relied upon by industry, government agencies, and consumers across the United States and around the world. ANSI accredited organizations – and the experts that populate them – work cooperatively to enhance service delivery and improve the competitiveness of businesses operating in the global marketplace.

“With active participation from subject-matter-experts on a variety of topics related to non-emergency medical transportation (NEMT), NEMTAC is developing a rigorous standards development process for the NEMT industry that includes review and approval by various Advisory Boards and our Board of Directors,” said Steve Lewis, NEMTAC Board President.

Approval to become a standards developer was granted based upon standards development procedures that meet or exceed ANSI’s due process requirements and that NEMTAC will ensure adequate resources are dedicated to NEMT standards development.

“NEMTAC is proud to join the ranks of ANSI Standards Developers,” said Melissa Jankowski, NEMTAC Executive Director, “With ANSI approval, the public can depend on NEMTAC Standards as a peer driven, independent, and effective means of identifying the NEMT industry’s best practices for quality, safety and ethical business practices.”

About NEMTAC – The Non Emergency Medical Transportation Accreditation Commission (NEMTAC) was established as a nonprofit organization to enhance and promote the quality of care in America’s medical transportation system. NEMTAC standards represent industry best practices designed to ensure consistently high-quality customer care, safe vehicle operations and ethical business practices. In addition to accreditation, NEMTAC provides advanced education and training certificate programs to individuals seeking a career in the medical transportation industry.  For more information visit www.nemtac.org.

About the Non-Emergency Medical Transportation (NEMT) Industry – The NEMT industry provides a critical non-ambulance transportation link between patients and their medical care needs, including appointments with physicians and other services, such as dialysis, diagnostic tests or wound care. 17,000+ companies in the NEMT industry provide millions of transports annually for patients, typically for pre-scheduled services.  However, its estimated that missed care appointments due to a lack of transportation cost the U.S. healthcare system billions of dollars per year. The medical transportation industry is rapidly expanding to meet this need.

Non Emergency Medical Transportation Accreditation Commission Announces Founding Board of Directors

SCOTTSDALE, Ariz. – June 27, 2018 – PRLog — The Non Emergency Medical Transportation Accreditation Commission (NEMTAC) is pleased to announce the selection of their Founding Board of Directors. NEMTAC is a new non-profit healthcare organization dedicated to championing standards and best practices for providers, buyers, regulators and those who are served by non-emergency medical transportation.

With stable medical conditions and often pre-scheduled appointments, non-emergency medical transportation (NEMT) customers rely on this vital service provided by over 17,000 companies nationwide. This rapidly growing  industry provides millions of transports annually connecting patients with their care.

The new board members come from diverse backgrounds and include current and former executives from the non-emergency medical transportation (NEMT) industry, healthcare, large non-profits and the ambulance industry. “We have a very strong leadership foundation in place and we couldn’t be more pleased with these appointments. Each of these individuals’ deep professional backgrounds and passionate commitment to the non-emergency medical transportation industry will bring insightful perspectives to our Board,” said Michael Shabkie, NEMTAC Founder.

The Board of Directors, comprised of a multidisciplinary team with vast experience in business, healthcare, technology and all levels of medical transportation, includes:

·       Steve Lewis, NEMTAC Board President

·       Robert Brown, NEMTAC Board Vice President

·       Peter Hicks, NEMTAC Board Secretary

·       Michael Shabkie, Board Treasurer

·       Stan Sipes, NEMTAC Board Member

·       Chris Kelly, NEMTAC Board Member

·       David Marhoffer, NEMTAC Board Member

In announcing the first NEMTAC Board Members, Melissa Jankowski, Executive Director said, “It’s important to be surrounded by the right people and we’ve assembled a very experienced and talented group that will help drive the vision of NEMTAC and assist us in forming a path of success.” Ms. Jankowski further stated, “Over the coming months, the board will continue to search for additional world-class directors and a wide range of stakeholders to serve on committees and task forces who will develop the national standards and training content.”

About NEMTAC: The Non Emergency Medical Transportation Accreditation Commission (NEMTAC) was established as a nonprofit organization to enhance and promote the quality of care in America’s non-emergency medical transportation system. NEMTAC standards will represent industry best practices designed to ensure consistently high-quality customer care, safe vehicle operations and ethical business practices. In addition to accreditation, NEMTAC will provide advanced education and training certificate programs to individuals seeking a career in the non-emergency medical transportation industry.

For more information visit www.nemtac.org.

Non Emergency Medical Transportation Accreditation Commission-01
http://www.nemtac.org

Non Emergency Medical Transportation Accreditation Commission (NEMTAC) Announces New Executive Director

Scottsdale, AZ – Non Emergency Medical Transportation Accreditation Commission (NEMTAC) is pleased to announce the selection of Melissa Jankowski as the organization’s Executive Director. NEMTAC is a non-profit healthcare organization dedicated to championing standards and best practices between providers and those in need of non-emergency medical transportation.

“We are thrilled to have Melissa taking on this leadership role as the executive director of NEMTAC,” said Michael Shabkie, Founder and President of NEMTAC. “She brings to the organization an exceptional combination of energy, industry experience and proven leadership.

Melissa started her relationship with NEMTAC earlier this year as the Director of National Standards & Accreditation as she was instrumental in NEMTAC’s application process with American National Standards Institute (ANSI) to become an Accredited Standards Developer.

“I am elated to join NEMTAC and work in partnership with the industry thought leaders who will be the first to work in collaboration to create best practices and standards for the NEMT industry,” says, Ms. Jankowski. “Placing patients at the center of NEMTAC’s standards development is critical to assuring NEMT services are met with quality, timely and safe operations.”

She has worked in the healthcare industry for over 20 years. During this time, she has exceled in managing medical transportation services, hospital consulting services, medical devices, product launch and education. She has extensive experience building relationships in the medical transportation industry, Hospitals and Payors and has provided leadership, mentoring and strategic decision making in these challenging environments.

Melissa holds a BS from Colorado State University and currently lives in Colorado.

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Non Emergency Medical Transportation Accreditation Commission (NEMTAC) was established as a nonprofit organization to enhance and promote the quality of care in America’s medical transportation system. NEMTAC standard represent industry best practices designed to ensure consistently high-quality customer care, safe vehicle operations and ethical business practices. In addition to accreditation, NEMTAC provided advanced education and training certificate programs to individuals seeking a career in the medical transportation industry. For more information visit www.nemtac.org.

Non Emergency Medical Transportation Accreditation Commission (NEMTAC) is Launching First National NEMT Accreditation Program

The Non Emergency Medical Transportation Accreditation Commission (www.NEMTAC.org), has officially launched and is now offering the only national accreditation program that represents non-emergency medical transportation (NEMT) companies, agencies, groups, ridesharing companies and individuals.

Comprised of both private and public organizations providing medically necessary transportation, the NEMT industry often operates under fragmented regulations and disparate operational standards. These vital transportation services serve as the safety net for Medicaid recipients, the elderly, the disabled and those with low incomes requiring access to healthcare services.

NEMTAC, established as a nonprofit organization, enhances and promotes the quality of care in America’s medical transportation system. NEMTAC standards will represent industry best practices to ensure consistently high-quality customer care, safe vehicle operations and ethical business practices. In addition to accreditation, NEMTAC offers basic and advanced education and training certificate programs to individuals working in and seeking a career in the NEMT industry.

Obtaining NEMTAC accreditation distinguishes an organization and signifies to its customers and stakeholders that they have met the NEMT industry standards of excellence. NEMTAC’s comprehensive accreditation process often exceeds those established by state or local regulators. Those who are adherent to NEMTAC standards and accredited should see increased utilization, decreased liability and will be recognized as a market leader.

NEMTAC Pursuing American National Standards Institute (ANSI) Accreditation

NEMTAC has proudly applied for the coveted accreditation as an American National Standards Institute (ANSI) Accredited Standards Developer. By being granted ANSI accreditation, a neutral, third-party will attest that NEMTAC is maintaining adherence to national standards development.

Once approved by ANSI, NEMTAC will then be allowed to submit NEMT standards for approval as American National Standards (ANS). Such standards must demonstrate strict adherence to ANSI’s Essential Requirements, which outline the Institute’s requirements for openness, balance, lack of dominance, due process, and consensus in standards development.

ABOUT NEMTAC

Promoting NEMT Industry Best Practices and Exceptional Standards

The Non Emergency Medical Transportation Accreditation Commission (www.NEMTAC.org) is a peer reviewed organization dedicated to improving the provision of medical transportation by providing a dynamic accreditation process through the development of standards, education and technical services.

Our rigorous internal process includes:

* Honest and Analytical Organizational Self-Assessment

* Ethical Business and Billing Practices

* Exceptional Customer Service and Adherence to Industry Best Practices

* Continuous Quality Improvement

* Extensive NEMTAC Staff Education

* Transparency in the Accreditation Process

For more information and to learn how your medical transportation organization or employees can benefit from NEMTAC accreditation, please visit www.NEMTAC.org.

Georgia Medicaid to Pay for Treatment on Scene, Alternative Destinations for EMS

Excited to see Payers making changes to reimbursement in an effort to improve EMS Service delivery – Michael Shabkie

In early 2017 the Georgia State Office of Rural Health (SORH) submitted three proposals to the Georgia Medicaid office requesting changes to reimbursement for EMS.

The proposals requested consideration of reimbursing EMS for 1) treatment of patients without transport, 2) transporting patients to destinations other than hospitals, and 3) mobile integrated healthcare/community paramedicine (MIH-CP) programs.

Traditionally EMS services have only been paid when a patient was picked up and taken to an emergency room. These changes would allow for payment to EMS providers for the care they give, regardless of where that care takes place or where the patient needs to go.

Georgia Medicaid has now approved treatment without transport and transport to alternative destinations for reimbursement. It will submit the MIH-CP proposal to the Centers for Medicare and Medicaid Services (CMS) for approval in the coming months.

Assuming no unforeseen barriers, treatment-without-transport payments will be effective beginning April 1, 2018. Submission of claim for reimbursements under code A0998 will require that the response originate through a 9-1-1 call and that the patient receive treatment with pharmaceuticals before refusing transport to the hospital.

The intent behind this proposal is to allow EMS to recover some of the costs associated with providing medications to patients who ultimately choose not to be transported for continuation of care.

The payment for this service will be set at $48.28. Medicaid is the second major healthcare payer to announce payment for this service in Georgia, following the January announcement that Anthem/BCBS would pay for EMS treatment of patients without transport.

Payments for transport to alternative destinations is targeted to start July 1, 2018. Submission of claims will require that the response originate through a 9-1-1-type call; the existence of an approved protocol signed by the agency medical director specific to patient evaluation and transport to an alternative facility; documentation of the patient’s agreement to go to an alternative facility; and a written agreement between EMS and the receiving facility.

The intent behind this proposal is to allow EMS an opportunity to transport properly screened patients who have noncritical conditions to facilities appropriate for their needs, thereby reducing overcrowding of hospital emergency departments and allowing patients to receive medical attention in a less costly setting.

This option may also allow counties with no local hospital and/or limited ambulance coverage to shorten turnaround times and keep resources within county borders for longer periods while at the same time giving their patients a level of care commensurate with their condition. The payment for these transports will be the same as other Medicaid transports for the same code.

Please keep in mind that all Medicaid claims are subject to review and audit; therefore, proper documentation on the patient care report is essential, and all required supporting documents must be maintained and provided upon request.

Georgia has long been on the leading edge of innovative changes in EMS models, in 2015 becoming one of the first states to add EMS as an “origination site” for telemedicine. Currently only four states have received approval from CMS for Medicaid reimbursement for MIH-CP programs: West Virginia, North Carolina, Minnesota, and California. Georgia Medicaid will submit a proposal that’s structured similarly to those that have received CMS approval and anticipates this proposal will also be approved later this year. However, this is still uncertain, and confirmation of this change will be contingent upon CMS approval.

If approved, Georgia will take yet another step into the future of more effective ambulance service models. The State Office of Rural Health will keep EMS partners informed of the progress of this proposal as it works its way through CMS review.

The State Office of Rural Health and EMS Consultants have put together a “tool kit” with documents necessary to take advantage of these changes. For model forms and training/educational materials, go to www.emscltd.com/gaemstoolkit.

Christopher Kelly is a lawyer who focuses on regulatory healthcare law as it relates to the EMS and ambulance industry. This article is not intended as legal advice. For more information, contact Chris at EMS Consultants, Ltd., 800/342-5460, or e-mail ckelly@emscltd.com. 

EMS Consultants, Ltd.

Read original article here: https://www.emsworld.com/article/219934/georgia-medicaid-pay-treatment-scene-alternative-destinations

Leading Non-Emergency Medical Transportation Company Bringing Heart Safe Environment and Driver Certification Process to Their Customers

Helping professionalize the NEMT industry – Michael Shabkie

Company leadership along with key industry partner, Michael Shabkie, looking to professionalize the industry by educating and training their medical transportation drivers.

Dependable Medical Transport Services (DMTS), a non-emergent transportation company, based in Phoenix, Arizona, announced that its focus on safe, efficient transportation and extraordinary customer care will be further enhanced by placing Automatic External Defibrillators (AED’s) in each Paratransit van along with the implementation of a Certified Transport Specialist Program.

DMTS has partnered with Cardiac Science and Priority One Ventures to provide Powerheart(R) AED’s, and a complete AED Program management solution.

Furthermore, DMTS’s industry leading driver certification program will ensure that all vehicle operators become Certified Transport Specialists (CTS).

DMTS Certified Transport Specialists complete instruction on a variety of safety elements including, but not limited to, First Aid, Automatic External Defibrillator (AED), Continuous Chest Compressions (CCC) training as well as Customer Service and Advanced Driver Education.

“We are committed to customer safety and satisfaction and believe our investment in certifying our employees will establish us as an industry leader,” said Terry Reilly, Vice President of DMTS. “Our Certified Transport Specialists (CTS), are trained to activate the emergency response system (911) and have access to an easy-to-use AED.

The comprehensive training our employees receive will not only positively affect our clients, but will affect their families and facilities they reside in. We strongly encourage other non-emergent transportation providers to follow our lead”.

“Since we have been using DMTS for transport services, we have found that they are striving for excellence in a very competitive market”, said Lisa Harrison, Administrator for Scottsdale Heritage Court, A Life Care Center of America Facility. By adding these new training elements, they continue to enhance their commitment to customer safety as they provide a vital service to our residents”.

Since its inception, DMTS has been providing high quality non-emergent transportation services throughout Arizona. With a fleet size of over 60 specially equipped vans, DMTS provides transportation to approximately customers throughout Maricopa and Pinal Counties.

 

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I’m on a passionate mission to improve the delivery of EMS care by developing integrated healthcare delivery models that accomplishes this simple outcome:

Right Response, Right Treatment, Right Transportation, Right Destination. Each and Every Time! Engage911 – Engage911 Showcase Page

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Ambulance Use Down 7%, Patients Access Care Via Rideshare

Less expensive Uber rides are on the rise as fewer patients access care via ambulance, a new study shows.

Article by Sara Heath

Shared by Michael Shabkie at Engage911.net

 – Rideshare services such as Uber are revolutionizing the way patients access care, with far more patients opting for an Uber than an ambulance ride during a non-life-threatening medical emergency, according to a working paper out of the University of Kansas.

An analysis of ambulance utilization in over 750 cities in the 43 states in which Uber operated between 2013 and 2015 revealed that patients are opting for the cheapest version of healthcare transportation. Since Uber’s arrival in each city, ambulance utilization dropped by an average of 7 percent, the researchers found.

This trend aligns with overall industry efforts to deliver the highest quality of care at the lowest cost possible, said co-author David Slusky, assistant professor of economics at KU.

“In order to lower health care spending while improving health outcomes, people can use the least-skilled professional who is still qualified,” Slusky said in a statement. “It’s the same in the provider space: you don’t need a neurosurgeon to diagnose strep throat.”

A similar mindset applies to using Uber in place of traditional ambulance transportation. A patient might need to visit the emergency department, but does not require medical attention on the way there.

“Many patients don’t need something that can break traffic laws and don’t need something staffed by paramedics with a bunch of fancy equipment,” Slusky said.

In turn, opting to use an Uber can save patients thousands of dollars. Ambulance rides are notoriously expensive, so selecting a less costly but still effective alternative is a step forward in value-based care.

There are some alternative explanations, conceded Slusky and co-author Leon Moskatel, of the Department of Medicine at Scripps Mercy Hospital in San Diego. Uber utilization could cut down on the number of unsafe or drunk drivers, ultimately leading to a lower rate of car crashes. Fewer car crashes could mean lower emergency department and ambulance use.

However, the pair asserted that because of mixed evidence their initial hypothesis is more likely. Patients are opting for Uber rides in non-life-threatening situations instead of more expensive ambulances.

This news could have positive implications for the healthcare industry, Slusky and Moskatel said. For one, this trend aligns with industry efforts to deliver high-quality healthcare at the lowest possible cost.

Additionally, patients using Uber are making it easier for patients truly in need to access ambulances. Some health emergencies do require immediate medical attention on the way to the hospital. With fewer non-life-threatening cases using ambulance resources, patients in critical need can access these rides.

“Given that even a reduction of a few minutes can drastically improve survival rates for serious conditions, this could be associated with a substantial welfare improvement,” the researchers said in the paper.

These findings have some policy implications, particularly for healthcare payers. Payers often bear at least some of the cost of an expensive ambulance ride. Payers can reduce their own costs by encouraging patients to use Uber when possible. One strategy is offering patients a $50 gift card to Uber or another ridesharing company, Slusky and Moskatel suggested.

Even simple patient education efforts can motivate patients to access less costly ridesharing options when heading to the emergency department, the researchers said.

“We want to find every way possible to bend the medical cost curve,” Slusky concluded.

Rideshare services such as Uber and Lyft have proven effective solutions to patient care access cost barriers. A 2016 study published in the Journal of the American Medical Association found that Lyft partnerships reduce per-ride costs by 30 percent. Thanks to the program, patients accessing care via Lyft now fact transportation costs between $31.54 and $21.32.

The Lyft partnership also improved patient satisfaction scores by about 80 percent.

As healthcare professionals continue to identify strategies for lowering healthcare costs while increasing quality, they should look into better rideshare partnerships. Ridesharing options offer cost-effective transportation, while also ensuring patients get necessary medical attention.

Dig Deeper

Original Articlehttps://patientengagementhit.com/news/ambulance-use-down-7-patients-access-care-via-rideshare

 

 

 

 

 

 

 

 

 

 

 

Engage911 Launches New Ambulance and NEMT Industry Consultant Website

Engage911 is a leading medical transportation organization offering the tools, training, and leadership to generate significant growth in revenue and run volume for medical transportation organizations throughout the U.S.
Michael Shabkie
PHOENIX – Feb. 7, 2018 – PRLog — Engage911 announced today the launch of its next-generation website, www.engage911.net. The new site features enhancements including current ambulance and healthcare industry news as well as new, emerging blog content on best practices and emerging healthcare technologies.

The site can also be accessed from mobile devices, allowing for submission of inquiries and easy access for clients to manage their projects with a secure client portal.

Engage911 is led by Michael Shabkie, (http://www.engage911.net/) an industry leading consultant with a 25+ year record of successfully developing Emergency Medical Systems, ambulance and non-emergent transportation (NEMT) operations as well as, implementing revenue generating marketing and business development initiatives for their clients.

About Engage911

When it comes to increasing revenue, winning contracts, and capturing market share, don’t leave it to chance. With over 25 years of experience in the areas of marketing, operations, finance, process improvement, human resources; let’s take your company to the next level.

•NEMT and Ambulance Marketing Strategies to Significantly Increase Revenue
•Due Diligence Expertise Related to the Acquisition or Merger of Medical Transportation Companies
•Developed Successful RFP Responses Worth Over $250 Million for Leading Companies Nationwide
• Experienced Expert Witness on EMS Related Issues
•NEMT System Development and Implementation of Best Practices
•Ambulance Marketing Software Development
•Educational Seminars in Providing Exceptional Customer Service for the EMS Professional
* Intensive 2 Day Marketing Boot Camps and Ongoing Training for Marketing Personnel
•Innovative Contracting Strategies for the Private Sector
• Comprehensive EMS System Evaluations for Elected Officials
• Budget and Financial Analysis for Start Up Operations
• EMS System Design and Start Up Expertise for Private Ambulance Organizations
• Contract Performance Analysis for Public or Private EMS Providers and the Cities They Serve
• EMS Demand Analysis and RFP Development for Municipalities
• EMS Equipment Acquisition
• Development of EMS Public/Private Partnerships

Contact: Michael Shabkie at michael@engage911.net

Media Contact
Michael Shabkie
***@engage911.net
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